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WordPress Site Clean-up

We are on a mission to help as many hacked website owners as we can. Our WordPress hacked website clean-up service is for you if your WordPress-based website has been hacked.

24 years ago, a server we had just commissioned was hacked. Ever since I’ve been honing my cyber-security skills so I can better serve my customers. The hackers got in through a backdoor, left open by an anti-virus product we’d just installed to protect the server. The hackers didn’t get anything useful. Fortunately, there was no customer data on that server, but they did attempt to delete every file on the server. Since then, I’ve been on a mission to create the most secure and reliable hosting service I possibly can, and we’ve never been successfully hacked since.

Why we launched our WordPress hacked website clean-up service

Recently, I have noticed a huge number of sites are being hacked. Almost all of them WordPress based. Those sites are being used or abused by hackers who are intent on stealing your services or defrauding people of their hard-earned money. We’re only a small company, but those skills we have built over the years are now being re-purposed to help fix websites like yours and get you back online.

What do you get with our WordPress hacked website clean-up service?

We start by assessing the kind of hack that has been perpetrated on your site. Then, we take your site completely offline and put up a temporary redirection page.

Depending on what backups you have (or your hosting provider may have) we will then make a copy of the hacked site, clear it, and restore a good copy back over the top. If you don’t have backups then it’s going to take more time to clean and verify your installation.

Once we’ve restored your site, we then identify the vulnerability that allowed the hack to take place and fix it. Finally, we will remove the redirection to bring your recovered site back online.

The next step is to have any malware warnings or blocks removed on the major search engines, and assess the search link damage.

How to buy our website clean-up service

Because hacks are mostly very different in nature, we charge £99 including UK VAT for the first hour. The initial hour is mainly to investigate the issue, but in many cases that will get you back up and running. In some more complex cases, it may take longer, but we would never run up a big bill without clearing the cost with you first.

To start the process and engage us to clean up your site, click the button below. Once you’ve paid, you will receive an email with further instructions and support contact details.

Get your website cleaned up now

Our aim is to take the worry and stress out of the process. We want you to feel happy and relieved that your site is clean and working for you again.

Now my website is fixed, what next?

Even after your site is clean, you will probably see unusual results on Google, Bing and other search engines. Something similar to those seen below.

Japanese hack entry in Google search results

These results are fixable but can take a huge amount of time to fully clean out of the search engines. Google has a tool called Search Console. Search Console allows you to manually delete the bogus search results. Once the hack clean-up is completed, we will discuss with you how to deal with the aftermath.

Preventing recurrence, maintaining your site

We also offer our WordPress Site Care service, which is designed to help prevent hacking in the first instance. We constantly monitor, and regularly maintain your site to ensure that vulnerabilities are eliminated quickly. After we’ve cleaned up your site, you may want to think about subscribing to our WordPress Site Care service. Nobody wants to have to go through this nightmare more than once.

Learning more about cyber-security

We provide a free service to everyone called Virtco Threat Report, a monthly executive summary style report of the latest cyber-security threats. From the report, we link to articles on our blog that will help you to understand the threats and provide advice on how you can protect yourself and your business. To get Virtco Threat Report, click here.

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