D. Grant Crawley Limited

PRIVACY POLICY

1. GENERAL

“Company” means D. Grant Crawley Limited, whose registered office is at 7 Crown Close, Wigan, Greater Manchester, WN3 5DL and whose registered company number is 2705666;
“Customer” means a business or a consumer (as the case may be) who is receiving Goods or Services from the Company;
“Legislation” means any applicable laws, statutes and regulations; and
“Third Parties” includes any person or organisation that might be affected by our business activities, irrespective of whether they are directly aware or involved in those activities;

The Company is committed to respecting privacy of customers and users of the the Company’s website and other products and services.

This privacy policy governs the manner in which the Company uses, maintains and discloses information collected from customers and users of the Company website and other products and services.

The Company is registered with the appropriate data protection bodies in the countries it operates. In the UK that is the Information Commissioner’s Office and the company’s registration number is ZA329526. A copy of our current registration certificate can be viewed here.

The Company is committed to developing long lasting relationships based on trust. The Company will do everything in its power to ensure that your right to privacy is maintained and protected.

This Website is not directed at children under 13 years of age.

2. INFORMATION WE COLLECT

The Company may request or collect personal information from online users in a variety of ways, including through online forms for ordering products and services, and other instances where users are invited to volunteer such information. The information the Company collects is personal information that identifies you personally, such as:

  • Your name
  • Your company name
  • E-mail address
  • Postal address
  • Telephone numbers
  • URL
  • Billing information

We do not collect or store your credit card information, all credit card transactions are processed independently by a third party such as (but not limited to) Stripe, PayPal, SumUp or Google Checkout. You will be advised of the applicable payment processor at the time of the transaction.

The Company also collects information on how users access the Company’s websites by using a tracking ID unique to each user through the use of cookies.

3. WHAT ARE COOKIES?

A cookie is a piece of data stored on the user’s computer tied to information about the user. The Company may use both session ID cookies and persistent cookies. For session ID cookies, once you close your browser or log out, the cookie terminates and is erased. A persistent cookie is a small text file stored on your computer’s hard drive for an extended period of time. Your browser’s help file contains information and instructions for removing persistent cookies. Session ID cookies may be used by the Company to track user preferences while the user is visiting the website. They also help to minimise load times and save on server processing. Persistent cookies may be used by the Company to store, for example, whether or not you want your password remembered, or other such information. Cookies used on the Company’s websites do not contain personally identifiable information.

4. LOG FILES

Like most standard websites, the Company uses log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyse trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. However, none of the information stored in the Company’s log files, including but not limited to IP addresses, is directly linked to personally identifiable information.

5. HOW THE COMPANY USES THE INFORMATION

The Company may use the personally identifiable information collected by the Company to contact customers regarding products and services offered by the Company to the extent the User has agreed to it. The Company does not share personal information with any third party unless it is required to do so in order to deliver the products and services or the company is required to by law. The Company may also use this information for research purposes regarding the effectiveness of website services, marketing, advertising and sales efforts.

6. DISCLOSURE OF INFORMATION

The Company may also disclose aggregate, anonymous, data based on information collected from Users to investors and potential partners. In such cases, statistical information only will be disclosed and personally identifiable data will be kept strictly confidential. In case the Company is sold, the information collected from users may be transferred to the new owners.

The Company may from time to time engage third parties, including its own subsidiaries and affiliated companies, to preserve, analyse or otherwise store or manipulate data received by the Company from its Customers. In all such cases, such third party service providers will be required to treat all such data with the same degree of care as the Company and they will be prohibited from disclosing such data to any other person or party, except as otherwise provided for in this Privacy Policy.

For all domain registrations your registrant details are passed to the domain registrar in accordance with the Domain Terms and Conditions. Only .UK domains offer an Opt-Out for personal registrations, but the domain registration process still requires the registrant information to be passed to the .UK registry.

7. NEWS, UPDATES AND OFFERS

The Company’s customers and users will occasionally receive information on products, services, special deals, and possibly a newsletter. Out of respect for the privacy of users, the Company presents the option to not receive these types of communications. Users can also elect to unsubscribe from these communications at any time if they change their mind about receiving them in the future.

8. SERVICE ANNOUNCEMENTS

On occasion it is necessary to send out a strictly service related announcement, if, for instance, a service is temporarily suspended for maintenance. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.

9. LEGAL DISCLAIMER

Though every effort is made to preserve your privacy, the Company may need to disclose personal information when required to by law. If it is deemed necessary that such action needs to be taken, the Company will comply with judicial proceedings should a court order or legal process be served on the Company.

The the Company’s websites contain links to other sites. Please be aware that the Company is not responsible for the privacy practices of such other sites. You are encouraged to read the privacy statements of each and every website that collects personally identifiable information. The Company’s Privacy Policy as described herein applies solely to information collected by the Company.

10. MAINTENANCE OF INFORMATION

The information provided to the Company is saved indefinitely and may be stored on one or more databases directly or indirectly maintained by the Company. The Company employs industry standard security measures to protect the confidentiality of the information. Although the Company cannot guarantee that any loss, misuse or alteration of data will not occur; every effort is made to prevent such occurrences. The Company does not collect or store any payment information and so it is not possible for us to expose your payment information should a security breach occur.

11. YOUR RESPONSIBILITY

You are responsible for the security of your user name(s) and associated passwords. Make sure you keep them in a safe place and do not share them with others.

Always remember to log out after your session ends, to ensure that others cannot access your private personal information. You should take this precaution even if you are not using a public computer, such as at a library or internet café, but even when using your private computer in your home.

12. QUESTIONS

Any questions concerning this Privacy Policy may be asked by using the information on our contact us page.

If you want to submit a subject access request (SAR) or exercise any of your other rights granted under the Data Protection Act 1998, the Data Protection Bill 2016, or the GDPR then please use our contact us page or write to us at our registered office address.

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