D. Grant Crawley Ltd. is committed to respecting privacy of customers and users of the DGC website and other DGC products and services.
This privacy policy governs the manner in which D. Grant Crawley Ltd. (DGC) uses, maintains and discloses information collected from customers and users of the DGC website and other DGC products and services.
DGC is registered with the appropriate data protection bodies in the countries it operates. In the UK that is the Information Commissioner’s Office and the company’s registration number is ZA329526. A copy of our current registration certificate can be viewed here.
Privacy
DGC is committed to developing long lasting relationships based on trust. DGC will do everything in its power to ensure that your right to privacy is maintained and protected.
This Website is not directed at children under 13 years of age.
Information DGC Collects
DGC may request or collect personal information from online users in a variety of ways, including through online forms for ordering products and services, and other instances where users are invited to volunteer such information. The information DGC collects is personal information that identifies you personally, such as:
- Your name
- E-mail address
- Postal address
- Telephone and facsimile numbers
- URL
- Billing information
We do not collect or store your credit card information, all credit card transactions are processed independently by a third party such as (but not limited to) PayPal, SumUp or Google Checkout. You will be advised of the applicable payment processor at the time of the transaction.
DGC may also collect information on how users access the Website by using a tracking ID unique to each user through the use of cookies.
What are Cookies?
A cookie is a piece of data stored on the user’s computer tied to information about the user. DGC may use both session ID cookies and persistent cookies. For session ID cookies, once you close your browser or log out, the cookie terminates and is erased. A persistent cookie is a small text file stored on your computer’s hard drive for an extended period of time. Your browser’s help file contains information and instructions for removing persistent cookies. Session ID cookies may be used by DGC to track user preferences while the user is visiting the website. They also help to minimise load times and save on server processing. Persistent cookies may be used by DGC to store, for example, whetheror not you want your password remembered, or other such information. Cookies used on the DGC Website do not contain personally identifiable information.
Log Files
Like most standard Websites, DGC use log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyse trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. However, none of the information stored in the DGC log files, including but not limited to IP addresses, is directly linked to personally identifiable information.
How DGC uses this information
DGC may use the personally identifiable information collected by DGC to contact customers regarding products and services offered by DGC to the extent the User has agreed to it. DGC does not share personal information with any third party unless required to by law. DGC may also use this information for research purposes regarding the effectiveness of Website services, marketing, advertising and sales efforts.
Disclosure of Information
DGC may also disclose aggregate, anonymous, data based on information collected from Users to investors and potential partners. In such cases, statistical information only will be disclosed and personally identifiable data will be kept strictly confidential. In case DGC is sold, the information collected from users may be transferred to the new owners.
DGC may from time to time engage third parties, including its own subsidiaries and affiliated companies, to preserve, analyse or otherwise store or manipulate data received by DGC from its customers. In all such cases, such third party service providers will be required to treat all such data with the same degree of care as DGC and they will be prohibited from disclosing such data to any other person or party, except as otherwise provided for in this Privacy Policy.
For all domain registrations your registrant details are passed to the domain registrar in accordance with the Domain Terms and Conditions. Only .UK domains offer an Opt-Out for personal registrations, but the domain registration process still requires the registrant information to be passed to the .UK registry.
News, Updates and Offers
DGC customers and users will occasionally receive information on products, services, special deals, and possibly a newsletter. Out of respect for the privacy of users, DGC presents the option to not receive these types of communications. Users can also elect to unsubscribe from these communications if they change their mind about receiving them in the future.
Service Announcements
On rare occasions it is necessary to send out a strictly service related announcement, if, for instance, a service is temporarily suspended for maintenance. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.
Legal Disclaimer
Though every effort is made to preserve your privacy, DGC may need to disclose personal information when required to by law. If it is deemed necessary that such action needs to be taken, DGC will comply with judicial proceedings should a court order or legal process be served on DGC.
The DGC Website contains links to other sites. Please be aware that DGC is not responsible for the privacy practices of such other sites. You are encouraged to read the privacy statements of each and every Web site that collects personally identifiable information. The DGC Privacy Policy as described herein applies solely to information collected by DGC.
Maintenance of Information
The information provided to DGC is saved indefinitely and may be stored on one or more databases directly or indirectly maintained by DGC. DGC employs industry standard security measures to protect the confidentiality of the information. Although DGC cannot guarantee that any loss, misuse or alteration of data will not occur; every effort is made to prevent such occurrences. DGC does not collect or store any payment information and so it is not possible for us to expose your payment information should a security breach occur.
Your Responsibility
You are responsible for the security of your user name(s) and passwords. Make sure you keep them in a safe place and do not share them with others.
Always remember to log out after your session ends, to ensure that others cannot access your private personal information. You should take this precaution even if you are not using a public computer, such as at a library or internet café, but even when using your private computer in your home.
Questions
Any questions concerning this Privacy Policy may be asked by using the information on our Contact-us page.
If you want to submit a subject access request (SAR) or exercise any of your other rights granted under the Data Protection Act 1998, the Data Protection Bill 2016, or the GDPR then please use our Contact-us page or write to us at our registered office address.
